Terms of Service
Effective date: January 2026

These Terms of Service govern your access to and use of the ProfitLens AI platform (the “Service”). By creating an account or using the Service you agree to these Terms.

1. The Service

ProfitLens AI provides analytics, diagnostics, recommendations, and decision-support tools for digital advertising, including Meta Ads.

The Service is informational. It does not place, manage, or modify ad campaigns on your behalf unless you explicitly take action inside connected platforms.

2. Accounts and eligibility

You must be at least 18 years old and authorized to bind any organization on whose behalf you use the Service.

You are responsible for safeguarding your credentials and for all activity under your account.

3. Acceptable use

You will not misuse the Service, attempt to gain unauthorized access, reverse engineer the platform, or use it to violate the rights of any third party or applicable law.

You will comply with the terms of any third-party platform you connect, including the Meta Platform Terms.

4. Third-party data and platforms

The Service depends on data made available by third parties such as Meta. Availability, accuracy, attribution windows, permissions, and tracking setup are controlled by those third parties and by your own configuration.

We are not responsible for third-party downtime, API changes, or restrictions, including cases where Meta does not allow access to original creative assets and only preview frames are available.

5. Subscriptions, credits and billing

Paid features require an active subscription or credit balance. Billing terms are described on the pricing page and in the Billing & Credits Policy.

Subscriptions renew automatically unless cancelled. Cancellations take effect at the end of the current paid period unless required otherwise by law.

Transaction cancellation is handled in accordance with the Consumer Protection Regulations (Transaction Cancellation), 2010 and the Israeli Consumer Protection Law, 1981.

6. No guarantee of results

The Service does not guarantee any business outcome, including sales, revenue, leads, conversions, ROAS, reduced ad spend, or profitability.

All recommendations are informational and should be reviewed by you before acting. You are solely responsible for decisions made based on the Service.

7. Intellectual property

We retain all rights to the Service. You retain all rights to your data. You grant us a limited license to process your data solely to operate the Service.

8. Limitation of liability

To the maximum extent permitted by law, the Service is provided “as is” without warranties of any kind. We are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or lost data.

9. Changes

We may update these Terms from time to time. Material changes will be communicated in-product or by email. Continued use after the effective date constitutes acceptance.

10. Disclaimer of Results

ProfitLens AI provides decision-support tools for advertisers. We do not promise or guarantee any business outcome.

We do not guarantee sales, revenue, profit, leads, conversions, ROAS, lower CPA, lower CPM, lower ad spend, audience growth, or any other commercial result. Past performance shown in the platform does not predict future results.

AI-generated insights and recommendations are informational. They may contain errors, omissions, or assumptions that do not apply to your specific business context. You should review every recommendation and use your professional judgment before acting.

Meta Ads data depends on Meta API availability, granted permissions, attribution windows, conversion tracking, pixel and events configuration, and reporting delays. Missing pixel events, broken tracking, or restricted permissions may significantly affect the accuracy of metrics displayed in the Service. Video analysis from Meta may rely on preview frames only when Meta does not allow access to the original video source; in such cases the analysis is necessarily partial.

All advertising and business decisions are made by you. You are solely responsible for the budgets you spend, the campaigns you run, and the outcomes you achieve.

Contact Information

For questions about these policies, please reach out using the details below.

Email
support@adprofitlens.com
Phone
+972-52-363-5547
Address
10 Hate'ala Street, Holon, Israel