This Privacy Policy describes how ProfitLens AI collects, uses, and protects information when you use the Service.
Account information: name, email, organization, and authentication identifiers.
Connected-platform data: when you connect Meta or other platforms, we receive ad account metadata, campaign, ad set, ad, and insight metrics in accordance with the scopes you grant.
Usage data: pages visited, actions taken, and diagnostic logs needed to operate the Service.
To operate, secure, and improve the Service.
To produce analytics, diagnostics, and AI-generated recommendations for your organization.
To process billing, send transactional messages, and provide support.
We do not sell your personal information. We share data only with service providers necessary to operate the Service (e.g., cloud hosting, payment processing, AI inference) under appropriate agreements.
We may disclose information when required by law or to protect rights, safety, and security.
We retain data for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements.
Subject to applicable law, you may request access, correction, deletion, or export of your personal data by contacting support.
Customer information is stored securely in cloud infrastructure operated by reputable providers.
Data is encrypted in transit (HTTPS/TLS) and at rest where supported by the underlying platform.
Payment card information is NOT stored by AdProfitLens. Payment details are securely tokenized and managed by our payment processor, PayPlus.
We retain only the minimum business information required to provide the Service. You remain responsible for safeguarding your account credentials.
Your data may be processed in countries other than your own. We rely on standard contractual protections where required.
For questions about these policies, please reach out using the details below.